Performance
Performance Management
Making the right things happen at the right time is a challenge in any organisation. Our approach to performance management can help you translate your plans into action. From impact assessments and KPIs to performance coaching, Bourne Performance will help you to guide your organisation to success. We will help you to make strategic choices using the right information and to motivate and engage your people to deliver the change that is needed.
Measuring and Demonstrating Impact
The measurement and reporting of activities and ensuring they are aligned with the core purpose is becoming ever more important in demonstrating an organisation’s impact, particularly for charities and the not-for-profit sector.
Impact studies help you more clearly define your purpose, examine the needs of your stakeholders, and check whether the measures in place reflect that purpose and demonstrate real value.
Performance Process Review
Your performance measurement and management processes may have been in place for some time: but are they still relevant? It’s easy for KPIs to become part of the routine after a while without questioning whether they continue to add value. Processes evolve over time. Do they still align or are they working against each other?
Performance process reviews involve analysing what’s in place, interviewing key staff and producing a report with recommendations for change.
Turning Strategy into Action
Having a coherent strategy is only the start. How can you ensure everyone understands the strategy and their role in it? How do you determine whether actions are supporting your strategy?
Using a success mapping tool, we can work with you to build a clear plan with defined goals, examining key priorities and actions to ensure your strategy is realised and remains effective.
Building Sustainable Performance
Sustainability is a major issue for society and businesses today. This covers not only environmental sustainability but also responsibility in terms of relationships with employees, customers, suppliers and stakeholders.
Sustainable performance reviews involve facilitated discussion. By examining the needs of the organisation now, how they may change in the future, and the extent to which sustainability is incorporated into planning and performance measurement.
Designing Appropriate KPIs
KPIs can add significantly to your performance. KPIs can communicate where the emphasis should be, and provide motivation, clarity and opportunities to learn. However, they can be both time-consuming, and encourage undesirable behaviour such as focusing effort on hitting targets instead of achieving their true purpose.
It’s important to ensure you’re measuring only the most important factors, measuring them in the right way, considering what the implications are, and using the measurements to add value.
Performance Coaching
People are the key to creating a high performing organisation. One-to-one coaching can be helpful in a range of situations, from preparing an individual for promotion, to helping someone deal with a difficult meeting or presentation. Coaching can also act as a sounding board for ideas
Helping your organisation build sustainable performance
Talk to us today about performance management systems for your organisation
“I have worked with Mike and the team at Cranfield over many years and have always appreciated their insights and practical approach to complex business issues.”
Mark Bromley, EDF Energy
Public Sector
Pressure to demonstrate value for money, to ensure effective outcomes and to operate within strict budgetary limits are at an all-time high. Our experience within the public sector can help you to define the outcomes required, plan the interventions needed and measure progress along the way.
Charities
For charities and not-for-profit organisations measuring and demonstrating impact is the core way of showing supporters, funders and beneficiaries what has been achieved and of motivating and engaging them. Our support will help you to measure and define what those impacts are and to establish where your efforts should be focussed to achieve more.
SMEs
Managing and measuring performance for SMEs may seem less important than focussing on day-to-day operations as both time and resources are limited. This is not the case. We can help you build a system that will help you track progress, know where to focus your efforts and ensure limited resources are put to the best use.
Large Corporations
Whether it’s managing multiple sites or ensuring different teams collaborate on goals, tracking performance across organisations and feeding back intelligence is crucial. We implement performance management systems that help you turn that intelligence into action.